Who is Clickprimary?
Clickprimary is an independent education publishing company based on the border between England and Wales. We collect, store and manage personal data in the provision of providing a subscription to access digital teaching resources files for schools and teachers to support classroom teaching in curriculum subjects.

The name of the legal entity responsible for this website is Clickprimary (referred to as “we”, “us” or “our” in this privacy notice). Our contact email in respect to this privacy policy and all other matters is help@clickprimary.com. We are registered as a data controller with the Information Commissioners Office (ICO).

What data do we collect?
Clickprimary collects the following forms of data as part of the operation, management and administration of our website:
Identity Data which can include your first name, last name and title
Contact Data which can include your postal address, email address and telephone number
Financial Data which can include your debit/credit card information when purchasing a subscription
Transaction Data which can include payments made when purchasing a subscription
Technical Data which can include your Internet Protocol Address (IP), Internet browser type and any plugins, operating system and platform
Usage Data which includes details of when you access the site and how you interact and make use of our service
Marketing Data which includes your preferences as to how we may send you any marketing communications from ourselves
Profile Data which includes your login information and records of any communications between yourself and Clickprimary regarding your operation and usage of the website

How is the data collected?
Clickprimary collects your personal data when you directly interact with our website by purchasing a subscription or by contacting us by email or post. This data is used to help us manage and administer the website.

When your purchase a subscription to Clickprimary then your identity, contact, financial and transaction data are collected by the payment processor. Clickprimary does not have any access to your full credit or debit card numbers. Clickprimary keeps a record of your financial and transaction data for a period of seven years to comply with tax laws.

Clickprimary retains data collected by server logs in relation to the use of the website. This server logs contain your technical, usage and profile data. We keep the server logs for a period of three years to enable us to manage and administer the website. We use the server logs to monitor your login IP addresses and the files that you download. The servers logs enable us to monitor and analyse the usage of the site as part of our legitimate interests.

How we use your data?
We only collect, store and manage personal data as applicable under law. All data processed by Clickprimary is only used to manage and administer the website. When you purchase a subscription with Clickprimary you enter into a contract that allows us to collect, store and manage your data to provide you with access to our teaching files. If you contact us by email or post you consent to us using your data to make a suitable reply to your query or request.

You can choose to opt-in to receive marketing communication from Clickprimary which provides information concerning changes and updates to the website. When you opt-in to this service you provide consent by providing us with the specific email address that you wish to use when receiving the marketing information. You can opt-out of this service at anytime by replying to one of our marketing messages or by contacting help@clickprimary.com

How is your data stored?
We have taken and will take all reasonable necessary steps to ensure that your data is treated securely and in accordance with this privacy policy. All of your data is stored within the European Economic Area (EEA).

We only retain store and retain your data only for as long as it is necessary to provide you access to the subscription that you have purchased. For legal and accounting purposes, we keep a record of your contact, identity, financial and transaction data for a period of seven years. This information is stored offline on an encrypted device.

How can you control and access your data?
If you wish us to delete your data and information then you can ask us to close your account. Your data and information will then be deleted from the website immediately. For legal and accounting purposes, your data will be then be stored offline in an encrypted device for a period of seven years,

If you wish we can send you a full copy of all of the data that Clickprimary holds about your subscription. There is no fee for this service and you should receive the requested data within 30 days, although this process might take longer if you are requesting data that has already been archived offline. Please contact us at help@clickprimary.com if you wish to receive a copy of the data held about you by Clickprimary.

How is your data shared?
Clickprimary only shares your data with carefully selected third party providers to assist with delivery of information and services to our website and for the processing of payments. All of these services process your data in accordance with the law. Some of these data transfers occur for services outside of the European Economic Area (EEA) but we have ensured that their usage of your data in in strict accordance with any applicable laws.

In certain special cases, we may disclose user information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interfering with Clickprimary’s rights, property or operations, other Clickprimary users, or anyone else who could be harmed by such activities. We may also disclose user information when we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation.

How can I contact your about my data?
If you have any queries or questions about our privacy policy then please contact us at help@clickprimary.com so that we can help.

Changes to the Privacy Policy
If there are any updates to our privacy policy in the future then these changes will made posted on this page and, where appropriate, you will be notified by email.